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title: Chat with DEXIS Tech Support now
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# Chat Now with Tech Support

Chat with our technical support agent on the following products:

- Imaging Software (DTX Studio™ Suite, DEXIS Imaging, IS ScanFlow,...)
- Intraoral 3D Scanner (IS 3800W, IS 3800, IS 3700,...)
- Extraoral X-ray (OP 3D LX, OP 3D,...)
- Intraoral X-ray (Nomad Pro 2, IXS Sensor,...)

The chat appears on the bottom right corner of this page

[Launch Chat](https://go.dexis.com/chat-with-tech-support#launch)

### Remote Assistance

DEXIS™ Technical Support Specialists use the latest screen-sharing technology to view, control and resolve software issues remotely. A Technical Support Specialist will walk you through the remote assistance process.

## **How To Get Support**

| **STEP 1** | **Call Technical Support** at 888-88-DEXIS so we can assist you with the problem you are experiencing. For DTX Studio™ Clinic specific questions or support, call 833-DTX-CALL. |
| --- | --- |
| **STEP 2** | To **initiate a secure Live Online Support session**, shut down all non-DEXIS Platform applications except your browser window. |
| **STEP 3** | While on the phone with Technical Support, **you will be given a unique session key.** Enter the Session Key in the box to the right and click Submit to initiate the screen-sharing session. |
| **STEP 4** | You will be prompted to **download** a small virus-free plug-in. |
| **STEP 5** | With your permission, your **support representative will be able to view your screen** and share control of your mouse and keyboard. |
| **STEP 6** | You are in full control of your computer at all times. **You always have overriding control of your computer,** and you can end the screen-sharing session at any time. |

### **Live Support Assistance**

[Start Remote Assistance Session](https://remotesupport.dexis.com/)