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Chat Now with Tech Support

Chat with our technical support agent on the following products:

  • Imaging Software (DTX Studio™ Suite, DEXIS Imaging, IS ScanFlow,...)
  • Intraoral 3D Scanner (IS 3800W, IS 3800, IS 3700,...)
  • Extraoral X-ray (OP 3D LX, OP 3D,...)
  • Intraoral X-ray (Nomad Pro 2, IXS Sensor,...)
The chat appears on the bottom right corner of this page

Remote Assistance

DEXIS Technical Support Specialists use the latest screen-sharing technology to view, control and resolve software issues remotely. A Technical Support Specialist will walk you through the remote assistance process.

How To Get Support

STEP 1 Call Technical Support at 888-88-DEXIS so we can assist you with the problem you are experiencing. For DTX Studio™ Clinic specific questions or support, call 833-DTX-CALL.
STEP 2 To initiate a secure Live Online Support session, shut down all non-DEXIS Platform applications except your browser window.
STEP 3 While on the phone with Technical Support, you will be given a unique session key. Enter the Session Key in the box to the right and click Submit to initiate the screen-sharing session.
STEP 4 You will be prompted to download a small virus-free plug-in.
STEP 5 With your permission, your support representative will be able to view your screen and share control of your mouse and keyboard.
STEP 6 You are in full control of your computer at all times. You always have overriding control of your computer, and you can end the screen-sharing session at any time.


Live Support Assistance